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Finding a new dentist doesn’t have to be difficult or time consuming if you know what to look for in advance. If you are in the process of finding a new dentist, take your time to write down questions that are important to you. The following questions are examples that can help you get started or ask our friendly staff... We believe Celina Family Dentistry's answers will give you confidence in our practice and we'd love to have you as a patient. 1. Is the dentist accepting new patients? Yes, Celina Family Dentistry is still accepting new patients. 2. How long has the dentist been in practice and how long has he / she been at their current location? Dr. Ganjoor has been in dental field since 2001. And she has been practicing in Celina since 2007. 3. Does the dentist treat patients with special conditions? Some examples of special conditions are: • Physical Handicaps • Diabetes • HIV / AIDS • Autism • Special Needs Children The answer is, yes, Celina Family Dentistry is designed to serve these medically compromised or special patients. 4. If you have dental phobias, find out what kind of relaxation techniques the dentist offers such as nitrous oxide or dental sedation. Celina Family Dentistry provides nitrous oxide, oxygen sedation and Enteral sedation in our office to make our apprehensive patients visits more comfortable. 5. Does the dentist see children as well as adults? Yes, Dr. Ganjoor treats children as young as two years old. 6. How long can I expect to wait for an appointment? We are pretty flexible with our appointment and scheduling. We also welcome our emergency or walk in patients. 7. Is there a charge for missed or broken appointments? In the case of cancellation or rescheduling, we have 48 hours cancellation policy. This allows us to manage appointments and accommodate more patients on their schedules. 8. Does the dentist offer the latest in dental technology? At Celina Family Dentistry, Dr. Ganjoor assures we have the state of art and newest dental technology and equipments to provide the best treatment for our patients. 9. Does the dentist take continuing education courses and stay up to date with the latest techniques? Definitely. Dr. Ganjoor is personally committed to taking more than 80 hours of continuing education per year. Most dentists only take up to 20 hours of CE per year. 10. Is the dentist office convenient to your work or home? Our office is conveniently located at Carter Ranch shopping strip off Preston Road. 11. Are the office hours compatible with your schedule? Our office hours are Monday through Thursday from 8 a.m. to 5 p.m. On Fridays, we are open from 8-1. Most other dental offices in the Celina/Prosper area are closed on Fridays. 13. What kind of emergency after hours care does the dentist provide? Since Dr. Ganjoor lives two miles from her office, she is available for after hour emergencies if the need arises. Just call if your need is urgent. 14. Does the office offer any kind of payment plans? Celina Family Dentistry offers 12 months interest free care credit and chase financing. 15. If you are using dental insurance, does the dentist accept it? We accept most major PPO plans. 16. Will they file the claims for you or will you have to do it yourself? As a courtesy to and time saver for our patients, we have dedicated staff which will file the claims for our patients. No Hassles! 17. Will the dentist accept your co pay or will you be required to pay the full amount up front and be reimbursed by your dental insurance company later? Like mentioned earlier, we file your insurance carrier for you, and at time of service you are responsible for your deductible and co-insurance depending upon your specific dental plans. 18. What Are Dental Insurance Coverage Types? According to most dental insurance companies, dental procedures are broken down into three separate categories: 1. Preventative Most insurance companies consider routine cleanings and examinations as preventative dental care, however, X-rays, sealants and fluoride can be deemed as preventative or basic, depending upon the specific insurance carrier. 2. Basic or Restorative Basic or restorative dental treatment usually consists of fillings and simple extractions. Root canals can be considered basic or major. However, the majority of dental plans list root canals as basic. 3. Major Crowns, bridges, dentures, partials, surgical extractions and dental implants are dental procedures that most dental insurance companies consider as a major procedure. Since all dental insurance carriers are different, it is important to clarify which dental procedures fall under each specific category. This is important because some insurance plans don't cover major procedures and others have waiting periods for certain procedures. If you know that you will need major dental work that is not covered by a given plan, you should probably look for a better plan that suits all of your needs.19. What is maximum yearly dental benefit? The yearly maximum is the most money that the dental insurance plan will pay within one full year. The yearly maximum will automatically renew every year. If you have unused benefits, these will not roll over. Most dental insurance companies allow an average yearly maximum of $1,000. Whether you are new to an area or just want to change dentist, being prepared to ask the right questions will make the process so much easier. |
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Copyright © 2010, Celina Family Dentistry. Celina, Texas. Call 214-851-0130 to reach the dentist office
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